Privacy Policy & Terms of Service

Effective Date: January 1, 2026

At Heritage Sweets Confectionery LLC ("Heritage Sweets", "we", "us", or "our"), we place the utmost value on consumer trust, ingredient transparency, and individual privacy rights. This Privacy Policy outlines our procedures regarding the collection, use, protection, and disclosure of personal information collected through our website and lead acquisition channels in full compliance with United States privacy standards, including the California Consumer Privacy Act (CCPA) and COPPA requirements.

1. Information We Collect

We collect information that you explicitly provide to us when requesting sample boxes, inquiring about corporate gifting, subscribing to newsletters, or communicating with our team:

Personal Contact Identification: Full name, telephone number, mailing/shipping address, and email address.
Confectionery Preferences: Dietary requirements, flavor interest selections, and event/order details.
Automated Technical Data: IP address, browser user-agent, referring URLs, device type, and interaction metrics gathered via standard server logs and cookies.

2. How Your Information Is Utilized

Information gathered is utilized strictly for lawful business purposes related to fulfilling your requests and optimizing service quality:

Processing and dispatching requested tasting boxes and artisanal candy products.
Communicating order updates, tracking details, and concierge support responses.
Ensuring advertising campaign compliance and measuring landing page performance for Google Ads optimization.
Fulfilling legal, tax, and food regulatory record-keeping obligations.

3. Cookie Usage & Tracking Technologies

Our website employs functional and analytical cookies to remember user preferences, facilitate navigation, and analyze web traffic patterns. You maintain full control over cookie preferences through your web browser settings or our website's cookie preference banner.

4. FDA & Food Safety Regulatory Disclaimer

All candies, lollipops, and confectioneries manufactured by Heritage Sweets are produced in registered facilities following standard Good Manufacturing Practices (GMP). Please review the following mandatory disclosures:

Statements on this website regarding ingredients (e.g., botanical extracts, raw honey) have not been evaluated by the Food and Drug Administration (FDA).
Our confectionery items are not formulated to diagnose, treat, cure, or prevent any illness or health condition.
Customers with severe food allergies should inspect ingredient cards included with each batch before consumption.

5. Data Protection & Non-Disclosure

Heritage Sweets does NOT sell, rent, trade, or lease your personal contact information to third-party data brokers or external marketers. Data is shared solely with trusted service infrastructure partners (such as postal delivery carriers and secure form processing platforms) operating under contractual confidentiality terms.

6. Rights Under US Privacy Laws (CCPA / CPRA)

If you are a resident of California or other US states with active privacy regulations, you possess rights to request access to personal data collected about you, request deletion of your records, or opt out of promotional communications at any time without penalty.

7. Contact Information

For questions regarding this policy or to exercise your privacy rights, please contact our privacy officer at:

Heritage Sweets Confectionery LLC
Attention: Privacy & Compliance Officer
742 Artisan Way, Suite 400
Hudson Valley, NY 12534, USA
Email: heritagesweets.support@gmail.com
Phone: +1 (800) 555-0198